Shipping & Return

Shipping Policy

We offer FREE ground shipping on USA domestic orders over $150.

For orders under $150, shipping is flat rate of $5.  

Orders are processed within 1-2 business days from the date you receive your confirmation email.

Return and Exchange Policy

We want you to be completely satisfied with your purchase. If, for any reason, you are not, we are here to assist you with our return and exchange policy. Please read the following guidelines carefully to ensure a smooth process:

Returns:

  1. Timeframe: You may return items within 14 days of receiving your order. We recommend inspecting your items as soon as they arrive to allow ample time for the return process.
  2. Condition: Returned items must be in their original, unworn, and unused condition with all tags and packaging intact. We cannot accept returns for items that show signs of wear, damage, or alterations.
  3. Return Shipping: Please note that the customer is responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of your items. We do not cover the cost of return shipping unless the item received is damaged, defective, or incorrect.
  4. Refunds: Once we receive your returned item and inspect it, we will initiate a refund to your original payment method. Please allow a reasonable processing time for the refund to reflect in your account.
  5. Process: To request a refund, please contact our team at hello@snugnco.com within 14 days of receiving your order.

    Exchanges:

    1. Eligibility: We are delighted to offer free shipping on exchanges for the same item in a different size or color. Exchanges are subject to item availability.
    2. Process: To request an exchange, please contact our team at hello@snugnco.com within 14 days of receiving your order. We will guide you through the exchange process, including providing a return label for your convenience.
    3. Condition: Similar to returns, exchanged items must be in their original, unworn, and unused condition with all tags and packaging intact.

    Why SnugnCo.

    We understand the critical elements that shape your choice in sleepwear. While some brands emphasize premium materials at a higher price point or focus solely on designs but use materials that are harsh on the skin, we've struck the perfect balance: comfort and style at a reasonable price. Our selection process doesn't just prioritize seasonal suitability; it also reflects our commitment to environmental responsibility. We meticulously choose fabrics that are not only gentle on the skin but also eco-friendly, ensuring your comfort while minimizing our impact on the planet. Your well-being matters, and that's why our sleepwear is crafted to offer the ultimate sleep experience with fabrics that are luxuriously soft to the touch, making your rest our top priority.

    SnugnCo.'s Promise

    Our commitment extends beyond comfort; we're dedicated to durability and longevity. Our pajamas are designed to endure, promising resilience and vibrant colors even after numerous washes. Yet, what truly sets us apart is our dedication to unique designs. Every pattern is thoughtfully curated, steering clear of conventional sleepwear aesthetics. This attention to detail guarantees individuality and style, empowering you to express yourself effortlessly.